Pre-Order Guide & Policy

Thank you for participating in our Pre-Order program! To ensure you have a smooth shopping experience, please read the following brief guide on how our pre-order process works.

1. How to Identify Pre-Order Items

• All products available for pre-order are clearly marked for your convenience. You will find a "Pre-Order" label prominently displayed on the first image of the product gallery.

2. Checkout & Payment Process

• Select Pre-Order Option: When checking out, please ensure you select the "Pre-Order Checkout" option.
• No Immediate Payment: This option will not require immediate payment at the time of checkout.
• Payment Link: Within two working days after the pre-order period ends, we will complete the order statistics and send a secure payment link to the email address you provided. You can complete your purchase safely through this link.

3. Production & Shipping

• Order Confirmation: Production and shipping will only be arranged after the payment is successfully completed.
• Estimated Shipping: Shipping usually takes place within 30 days.
• Delay Notification: If there are any delays beyond the 30-day window, we will notify you in advance via email and provide an updated shipping schedule.

4. Returns & Exchanges

• We want you to love your purchase! Even though these items are pre-ordered, they are still covered by our standard 30-day return and exchange policy, starting from the day you receive the product.